Legal

Terms & Conditions

Last updated: on publication. Promotional vacation package terms for Premier Resort Getaways. Contact: support@premierresortgetaways.com. Package offers are confirmed by phone; there is no online payment checkout on this website.

100% Transferable & Interchangeable Destinations

Seller’s acceptance of a package purchase is expressly conditional on the buyer’s acceptance of these Terms & Conditions and all applicable resort and supplier terms pertaining to the order. Buyer understands that all package(s) purchased are 100% transferable to a qualified person(s) and non-refundable after the cancellation window below. Buyer understands this is not a contest, lottery, or drawing. Premier Resort Getaways markets promotional vacation packages and assists with reservations; independent resorts and suppliers provide accommodations and related services.

For general information or to book your travel dates, contact Premier Resort Getaways customer service at 844-792-6667 Monday–Friday during business hours, or via email support@premierresortgetaways.com. You may also request dates through our Contact page.

When purchasing this travel package (by phone after opt-in or call), you acknowledge that you have read, understood and expressly agreed to these Terms and Conditions, without modification, intend to be legally bound by them and acknowledge and agree that they become part of your contract. Any payment made for a travel package offered to you constitutes final acceptance of these Terms and Conditions set forth herein. We may, with minimum 72 hours’ notice to our clients, amend or modify these Terms and Conditions at any time by posting the changes to our website.

Liability Statement

As a condition of participation, the customer hereby agrees to now and forever hold harmless and indemnify Premier Resort Getaways and its representatives from and against all claims, losses, damages, cause of action, suit, and liability of every kind, including all expenses of litigation, court costs, and attorney fees, for any property damage, injury, death or losses associated therewith, arising from participation in the travel package. Premier Resort Getaways acts as an agent for the independent travel supplier providing your resort package. Customer hereby agrees to now and forever hold harmless and indemnify Premier Resort Getaways from the actions or omissions of these independent suppliers including, but not limited to delays, overbookings, cancellation of services, cessation of operations, accidents, failures of equipment, or changes in itineraries or schedules.

Terms of Purchase

Purchaser understands and agrees that the full amount paid for this travel package is non-refundable after the cancellation window below, but may be transferred to a qualified person(s). Please note that separate terms and conditions dictated by the applicable supplier will apply to your reservation and purchase of products and services. You agree to abide by such terms and conditions, including payments of all amounts when due and compliance with the applicable suppliers’ policies, rules, and restrictions regarding availability and use of package, products, and services. You understand that any violation of any such supplier’s terms, conditions, policies, rules, or restrictions may result in your forfeiting any monies paid for such reservation or purchase as well as assuming liability for any amount Premier Resort Getaways incurs as a result of such violation. You acknowledge that you will be responsible for all charges, fees, duties, taxes, and assessments arising out of your purchase of the travel product. Out of term cancellations (less than a two week notice prior to check-in date; documentation of the emergency must be submitted) and if you fail to show up (NO SHOW) for a scheduled presentation during your vacation you will automatically be charged a no-show penalty subject to the nightly rate of your accommodations; the preview presentation is a mandatory part of presentation-required stays. Unused processed payments may be applied to future travel where supplier rules allow.

Package offers vs. taxes at booking

The package offer is confirmed by phone and is separate from taxes and fees guests pay when they book. Typical booking-tax examples include about $225 per person for many international stays, about $115 per person for Dominican Republic, and about $15 per night for domestic hotel packages — these are not the package price. Exact taxes are quoted at booking. The cost of airfare, ground transportation, resort fees, taxes, reservation submission fees, and gratuities are the responsibility of the traveler, unless otherwise stated in the package description.

Domestic stays may require a refundable room-hold deposit at booking (returned or applied per hotel policy at check-in). International all-inclusive stays may require a non-refundable payment covering resort fees and taxes at booking. Ask for the exact amounts for your destination when you call.

Terms of Travel

The package provides flexibility in destination selection within destinations and night counts offered under the promotion, enabling customers to exchange trips on their package subject to availability. The duration of stay at the chosen destination must adhere to the pre-specified number of nights. Certain resorts have specific eligibility criteria; these restrictions are subject to the individual resorts and their policies.

  1. The maximum stay duration in European and Asian resorts is six or seven nights depending on the promotional offer during the initial sales call. These destinations are non-inclusive, and a Saturday check-in date is mandatory for most resorts in these destinations. In U.S. destinations, the maximum stay is three nights unless otherwise stated in the invoice.
  2. Domestic destinations are also non-inclusive, and certain locations allow only a three-day and two-night stay. The following destinations will only allow three days and two nights stay: California, Texas, South Carolina, Clearwater, Miami, New Jersey, Ormond Beach, Daytona, Hawaii, Sedona.
  3. All-inclusive destinations in Mexico, Dominican Republic, and Costa Rica cover two adults and two children (twelve and under) for the entire stay. However, some all-inclusive properties are exclusively for married or cohabiting couples.
  4. At least one traveler in the group must be within the age range of 28 to 75 years with a minimum combined household income of USD 50,000. Guests must be married or cohabitating where required by the resort. A valid major credit card (Visa, Mastercard, American Express, or Discover — not debit, where required) must be presented at check-in with matching government-issued identification.
  5. Customers cannot split days or use vacations consecutively. All separate vacation stays on the package are fully exchangeable for any destination available under the Premier Resort Getaways umbrella, subject to the days and nights offered at that specific destination. Resorts and hotels may change, and inventory is constantly updated.
  6. The cost of airfare, ground transportation, resort fees, taxes, reservation submission fees, and gratuities are the responsibility of the traveler, unless otherwise stated in the package description.
  7. Airport pickup is typically sponsored by most all-inclusive resorts. During the reservation process, we can assist with scheduling your airport pickup; however, any transportation during the vacation is the sole responsibility of the traveler and not the responsibility of our company. Some resorts do not offer airport pickup.
  8. Bookings, upgrades, changes, and cancellations may be made through the reservations department, and applicable fees may apply.
  9. A proper form of identification (driver’s license, passport, credit card, or other official documentation) must be presented upon arrival at the resort.
  10. Some resorts have eligibility criteria such as age, income, single/married/cohabiting status, language, or residency. Customers are advised to seek more information prior to or at the time of booking their reservation(s).
  11. It is hereby acknowledged and agreed that any travel certificates offered as an additional incentive as part of your purchase (including bonus weeks and cruise certificates) may be fulfilled by a third-party company. Our company disclaims all responsibilities and liabilities for any travel certificates offered beyond assisting with redemption instructions provided at issuance.
  12. All customers on presentation-required packages are required to take a mandatory approximately ninety- to one-hundred-twenty-minute VIP / resort preview presentation at each such destination they are traveling to. Failure to tour in the required locations will result in a no-show penalty.
  13. Presentation-required (FAM) vacation packages require a minimum of sixty days advance booking prior to travel dates, and ninety days advance booking is recommended if traveling during major holidays. Rush requests under sixty days may be accommodated for a fee when inventory allows. Holiday/Peak season fees may apply based on availability and location.
  14. If a customer is unable to use any portion of the travel package due to any reason such as weather, strikes, mechanical failure, civil unrest, disease, environment, government restrictions, or acts of God, any monies paid, not including the original package price after the cancellation window, will be applied as future credit to be used for future travel where supplier rules allow.
  15. Customers may change or cancel reservations with a minimum two-week notice prior to the check-in date without reservation penalty where supplier rules allow. Any upgrades, resort fees, or add-ons purchased will be held as credit towards a future stay. Closer-in changes may incur fees (for example, change fees under approximately twenty-eight days and higher per-night charges under approximately eight days, depending on hotel).
  16. Changes to reservations, including itinerary, date change, change in the number of travelers, etc., may result in a new confirmation being issued to accommodate changes or cancellations.
  17. The purchase of a vacation certificate puts all assignees on notice of the consumer's right to cancel under section 559.933 Florida Statutes. All purchases are sold on a non-refundable basis subject to the Cancellation & refunds section below.
  18. It is imperative that the purchaser does not rely on any representations other than those explicitly stated within this contract and the written package confirmation.
  19. Any incorrect or inaccurate information provided by the customer for the purpose of qualifying for our travel packages will lead to the forfeiture of the purchased packages. In such a case, the Customer will also be held responsible for paying the full rate of their resort stay if disqualified from the resort tour.
  20. By agreeing to these terms, the Customer is agreeing to receive electronic, text, and phone communications from Premier Resort Getaways. The Customer may choose to opt-out of these communications at any time by emailing us at support@premierresortgetaways.com or replying STOP to texts.

Cancellation & refunds

You may cancel and request a refund within three (3) days following the date you purchased your vacation package; the refund amount will be the purchase price of the vacation package less the retail value of any gift(s) and/or accommodations received. If you are a resident of the state of Florida you will have thirty (30) days from the date of purchase to cancel and receive a refund of your vacation package, consistent with Florida Statutes § 559.933. To cancel within the applicable window, you must notify us in writing (email support@premierresortgetaways.com with subject “Cancellation Request” and your confirmation or customer ID). After the applicable window, the purchase is final but remains transferable to a qualified participant.

SMS Terms

By providing your mobile number and checking the SMS consent box on our contact or opt-in form, you agree to receive recurring automated promotional, informational, and booking reminder text messages from Premier Resort Getaways at the number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, and reply HELP for assistance. For support, call 844-792-6667 or email support@premierresortgetaways.com. Carriers are not liable for delayed or undelivered messages.

Promotional package & presentation

When you complete the purchase of a presentation-required promotional vacation package, you agree to take the resort preview presentation for your vacation. The preview is a presentation of approximately 60–120 minutes as required by the destination, and it is a mandatory part of your vacation stay — you are required to attend the presentation at each such destination you travel to in order to keep the promotional rate. You are under no obligation to purchase anything at the presentation. If you do not attend the scheduled presentation, a no-show penalty will be applied subject to the nightly rate of your accommodations. Your package is 100% transferable to a qualified participant, and your destinations are interchangeable, subject to availability and the terms of the applicable resort or supplier.

Terms of Use — reservations

When you have received Reservation Confirmation for the dates of your reservation request, any payments made to guarantee your accommodations are strictly non-refundable. Your reservation dates are reserved for you and are held for your travel dates only. If your plans change, credits toward applicable future reservations may be available where the reservation qualifies under these terms. No cash refund will be issued for a payment made to secure reservation dates except where required by law or written policy.

Premier Resort Getaways markets promotional vacation packages to domestic, international, and all-inclusive destinations. Travelers that purchased the vacation promotion will receive sponsored resort accommodations in exchange for attending a property-introduction / vacation-ownership presentation where required. Guest(s) traveling on the marketing property-introduction reservation will have to meet the tour qualification requirements to participate as a qualified participant. All guest(s) agree to abide by all the terms and conditions set forth by the policies of all parties involved in establishing the marketing presentation accommodations. Premier Resort Getaways is not responsible for specific resort availability, travel disruptions, or the actions of third-party suppliers.

Purchaser understands that the amount paid for the vacation promotion is non-refundable after the cancellation window but may be transferred to a qualified person(s). Separate terms and conditions dictated by the applicable supplier will apply to your reservation and purchase of products and services. Travelers agree to abide by such terms and conditions, including payments of all amounts due and compliance with the applicable suppliers’ policies, rules, and restrictions regarding availability and use of products and services. Travelers must understand that any violation of any such supplier’s terms, conditions, policies, rules, or restrictions may result in forfeiting any amount paid for such reservation or purchase as well as assuming liability for any amount Premier Resort Getaways incurs as a result of such violation.

To start reservations, contact customer service at 844-792-6667 or use the Contact page. Reservation consultants generate resort options specific to each request. Hours (typical): Monday–Friday business hours; email support@premierresortgetaways.com.

Seller of Travel

Premier Resort Getaways is advertising for Preferred Guest Resorts. Preferred Guest Resorts handles all fulfillment of vacation packages sold through these offers. Florida Seller of Travel Registration No. ST37842 (Preferred Guest Resorts). 501 Wymore Rd, Winter Park, FL 32789. Preferred Guest Resorts: https://pgrgetaways.com · 800-656-2780. Customer service (PRG): 844-792-6667.

Intellectual property

All content on this site is owned by Premier Resort Getaways or its partners and may not be reproduced without permission.

Timeshare solicitation notice

THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING THE SALE OF TIMESHARE INTERESTS. THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING THE SALE OF TIME-SHARE PROPERTY OR INTERESTS IN TIME-SHARE PROPERTY. Packages requiring a resort presentation are marketed to qualified guests meeting the eligibility requirements described in these Terms & Conditions.